CMS-1500 New Claim Form

All images in presented on this page are courtesy from U.S. Department of Health and Human ServicesCenters for Medicare and Medicaid Services and National Uniform Claim Committee by the American Medical Association. CMS-1500 (images of Version 05/08 and Version 02/12 are for comparison purposes only). 

Reminder: Updated version of CMS-1500 (02-12) instruction manual are released each July from public and private payers. Always refer to the specific instruction issued by your payer, clearinghouse, and/or vendor for further clarification of reporting requirements.

Online References:

Instructional Manual for New Form -  CMS-1500 claim form completion instructions
New Claim Form Map - 837: (ASC X12) Health Care Claim Professional
Change Log from old version to new version
View the new CMS-1500 02/12 form by clicking here.

On June 17, 2013, The National Uniform Claim Committee (NUCC) Announced the approval of Version 02/12 1500 Health Claim Form (CMS-1500) that accommodates reporting needs of ICD-10. The Office of Management and Budget (OMB) has approved the CMS-1500 Claim Form under OMB Number 0938-1197.
 During its work, The NUCC was made aware by the health care industry of the changes that were included in the revision to the CMS-1500 claim form:
1. The addition of the scannable QR code on the left upper corner of the claim form.
2. The addition of an indicator in Item Number 21 to identify the version of the diagnosis code set being report, eg., ICD-9 or ICD-10.
3. The expansion of the number for diagnosis codes that can be reported in Item Number 21, which was increased from 4 to 12. 

FREQUENTLY ASKED QUESTIONS
1. Why was the 1500 Claim Form changed?
The 1500 Claim Form was revised to accommodate reporting needs for ICD-10 and to align with requirements in the Accredited Standards Committee X12 (ASC X12) Health Care Claim: Professional (837P) Version 5010 Technical Report Type 3. During its work, the NUCC was made aware by the health care industry of two priorities that were included in the revisions to the 1500 Claim Form. The first was the addition of an indicator in Item Number 21 to identify the version of the diagnosis code set being report, i.e., ICD-9 or ICD-10. The need to identify which version of the code set is being reported will be important during the implementation period of ICD-10. The second priority was to expand the number of diagnosis codes that can be reported in Item Number 21, which was increased from 4 to 12. Additional revisions will improve the accuracy of the data reported, such as being able to identify the role of the provider reported in Item Number 17 and the specific dates reported in Item Number 14.

2. What are the specific changes that were made to the 1500 Claim Form?

For a complete list of the changes from the current (05/08) version to the revised (02/12) version, view the Change Log document posted on the NUCC’s website under the “1500 Claim Form” tab here: Change Log from old version to new version

3. What was the revision process that the 1500 Claim Form went through?
The NUCC began revising the current 1500 Claim Form in 2009. The NUCC’s Data/1500 Subcommittee worked on how to best revise the current form to accommodate various needs that were identified and to better align with the Version 5010 837P electronic claim transaction. Efforts were made to keep the changes minimal to limit the amount of re-programming that would need to be done by the industry. The NUCC’s work to revise the form included two public comment periods in October 2009 and June 2011 to solicit feedback from the industry. All comments received were reviewed and carefully considered when finalizing the form. The revised version of the form was approved by the NUCC in February 2012. Following the NUCC’s approval, the form was submitted to the Centers for Medicare & Medicaid (CMS) for their approval process with the Office of Management and Budget (OMB). OMB approval of a form is required for it to be used in government programs; in this case, government health care payers. As part of their approval process, CMS conducted a 60-day public comment period that was announced in the Federal Register in May 2012. CMS reviewed and responded to the comments they received. The form was then submitted to OMB for its approval and conducted an additional 30-day public comment period in October 2012 that was also announced in the Federal Register. The form was approved by OMB on June 11, 2013.

4. When do I have to start using the revised 1500 Claim Form?
Tentative Timeline for Implementing the Revised Form for Medicare Claims 
Medicare anticipates implementing the revised CMS 1500 claim form (version 02/12) as follows: 
January 6, 2014: Medicare begins receiving and processing paper claims submitted on the revised CMS 1500 claim form (version 02/12). 
January 6 through March 31, 2014: Dual use period during which Medicare continues to receive and process paper claims submitted on the old CMS 1500 claim form (version 08/05). 
April 1, 2014: Medicare receives and processes paper claims submitted only on the revised CMS 1500 claim form (version 02/12). 
These dates are tentative and subject to change.View Medicare's website for full details and instructions about the new form.   Sample New CMS-1500 Form here.
CMS-1500 form - version 02/12, will replace version 08/05, as announced by the National Uniform Transition Committee (NUCC). This revision allows providers to indicate whether they are using ICD-9 or ICD-10 codes, an important indicator as the transition in October 2014 approaches. This form allows additional codes (up to 12). 

5. What is the symbol at the top of the 1500 Claim Form?
The symbol is a Quick Response code or “QR” code. If you take a picture of it with a smartphone and the necessary app, it will take you to the NUCC website. Scanners can be programmed to read the symbol and identify that the 1500 Claim Form is the 02/12 version.
6. Why was Patient Status in Item Number 8 eliminated?
The data that was reported in this field are not reported in the 837P, which is why the field was eliminated. The NUCC intends to align reporting requirements of the paper 1500 Claim Form with the electronic 837P transaction whenever possible.
7. Why was Other Insured’s Data of Birth, Sex in Item Number 9b eliminated?
The data that was reported in this field are not reported in the 837P, which is why the field was eliminated. The NUCC intends to align reporting requirements of the paper 1500 Claim Form with the electronic 837P transaction whenever possible.
8. Why was Employer’s Name or School in Item Number 9c eliminated?
The data that was reported in this field are not reported in the 837P, which is why the field was eliminated. The NUCC intends to align reporting requirements of the paper 1500 Claim Form with the electronic 837P transaction whenever possible.
9. Why was Item Number 10d changed from Reserved for Local Use to Claim Codes? Can I still report other data in this field?
The NUCC has limited this field for the reporting of various claim codes, such as Condition Codes. Requests for any additional codes that the industry would like to have reported here should be brought to the NUCC. The need to report other data in this field should also be brought to the NUCC, so the Committee can determine the appropriate place to report that data. Requests for the NUCC can be submitted at: info@nucc.org.
10. Why was Employer’s Name or School in Item Number 11b eliminated?
The data that was reported in this field are not reported in the 837P, which is why the field was eliminated. The NUCC intends to align reporting requirements of the paper 1500 Claim Form with the electronic 837P transaction whenever possible.
11. Why Item Number 11b changed to Other Claim ID?
The NUCC received input on the need to report Property and Casualty Claim Number. It was determined that a broader need could be addressed by using the existing field and 3 creating the ability to report a qualifier to indicate the type of number being reported. This format allows for the flexibility to add additional qualifiers and types of numbers in the future.

12. Why was a qualifier added to Item Number 14?
A qualifier was added to Item Number 14 in order to specifically identify which date is being reported in the field.
13. Why was Item Number 15 changed to Other Date?
The NUCC received input that the reporting of a date for Same or Similar Illness was not needed. There was interest by the industry to be able to report other dates associated with the claim. The ability to report a qualifier to indicate which date is being reported was added. This format allows for the flexibility to add additional qualifiers for other dates in the future.
14. Why was a qualifier added to Item Number 17?
A qualifier was added to Item Number 17 in order to specifically identify the role of the provider being reported in the field.
Copyright 2013 American Medical Association 
This document is published in cooperation with the National Uniform Claim Committee by the American Medical Association. Permission is granted to any individual to copy and distribute this material as long as the copyright statement is included.
15. Why was Item Number 19 changed from Reserved for Local Use to Additional Claim Information? Can I still report other data in this field?
The NUCC renamed this field in an effort limit the use of it as an open text field. Specific needs for reporting data in this field should be brought to the NUCC, so the Committee can determine the need and develop uniform instructions for the reporting of the information. Requests for the NUCC can be submitted at: info@nucc.org.
16. Why was a place added in Item Number 21 to report an indicator?
There will be a transition period during the implementation of ICD-10 and an indicator is needed to identify which codes are being reported on the claim; ICD-9 vs. ICD-10.
17. Why were additional lines added in Item Number 21 to report more diagnosis codes?
The NUCC received input from the industry that the ability to report up to 12 diagnosis codes on a claim was a priority. Refer to the picture above.
18. Why were the line labels in Item Number 21 changed from numbers to letters?
The line labels are the diagnosis pointers that are reported in 24E. Each service line (24) can point to up to four diagnosis codes. Changing to letters was necessary because an entry of “12” in 24E could be interpreted as both “1” and “2” or “12”. In addition, there was not enough space in 24E to allow the reporting of 2-digit pointers and still accommodate up to four pointers. Refer to the picture above.
19. Why was “Medicaid” removed from the title of Item Number 22?
“Medicaid” was removed so the field is no longer specific to Medicaid resubmissions. The field can now be used for resubmissions with any payer.
20. Why was Balance Due in Item Number 30 eliminated?
The data that was reported in this field are not reported in the 837P, which is why the field was eliminated. The NUCC intends to align reporting requirements of the paper 1500 Claim Form with the electronic 837P transaction whenever possible.

21. Now that there are open fields, can they be used to report any data, even though they are marked “Reserved for NUCC Use?”
No. These fields cannot be used to report additional data. If there are needs to report additional data on the 1500 Claim Form, the request should be brought to the NUCC, so the Committee can determine the need and develop uniform instructions for the reporting of the information. Requests for the NUCC can be submitted at: info@nucc.org.

22. Why wasn’t “Pay-to Address” added to the 1500 Claim Form with the revisions?
The NUCC had lengthy discussions about the need to accommodate “Pay-to Address” on the 1500 Claim Form. The final conclusion was that payers will use the address they have on file for the provider to send payment. If the payer does not have the provider’s address on file, they would want to contact them before sending a payment to an address submitted on the form. Therefore, the NUCC determined that it was unnecessary to accommodate “Pay-to Address” on the form.

23. Do I have to use a 1500 Claim Form that is in red ink or can I use a form that is copied or printed in black ink?
In order for the 1500 Claim Form to be read by a scanner, the form must be in red ink. The red ink that is specified for the form allows scanners to drop the form template during the imaging of the paper. This “cleaner” image is easier and faster to process with data capture automation such as ICR/OCR (Intelligent Character Recognition/Optical Character Recognition) software. Your vendor may choose not to process claim forms that are submitted in black ink.

24. My payer has given me different instructions for completing certain Item Numbers on the 1500 Claim Form than what you have in your instruction manual. Whose instructions should I follow?
The NUCC’s goal in developing the 1500 Claim Form Reference Instruction Manual is to help standardize nationally the manner in which the 1500 Claim Form is completed. We do recognize, however, that some payers will give their providers different instructions on how to complete certain Item Numbers on the form. On the title page of the instruction manual, it states: The NUCC has developed this general instructions document for completing the 1500 Claim form. This document is intended to be a guide for completing the 1500 Claim Form and not definitive instructions for this purpose. Any user of this document should refer to the most current federal, state, or other payer instructions for specific requirements applicable to using the 1500 Claim Form. Instruction Manual for New Form

25. My organization wants to insert its own specific instructions into the NUCC Reference Instruction Manual. Can we do this?
No. Any payer-specific or other organization-specific modifications to instructions must be maintained in a separate document that references the NUCC Reference Instruction Manual.

26. Where can I find a crosswalk between the 02/12 1500 Claim Form and the 837P?
A crosswalk between the 02/12 1500 Claim Form and the 837P is available on the NUCC website. The NUCC Data Set, which is a more comprehensive mapping between the 837P and the 1500 Claim Form, is currently being updated for the 02/12 form. The updated Data Set will be posted on the NUCC website once it is completed. New ClaimForm Map

CMS - 02/12 1500 Claim Form Starts in Jan 2014 
The CMS-1500 Claim Form Revised to Support 
CMS-1500 form -  version 02/12, will replace version 08/05, as announced by the National Uniform Transition Committee (NUCC). This revision allows providers to indicate whether they are using ICD-9 or ICD-10 codes, an important indicator as the transition in October 2014 approaches. This form allows additional codes (up to 12). 

About the NUCC

The 1500 Claim Form is maintained by the NUCC. The NUCC is a voluntary organization of health care industry stakeholders representing providers, payers, designated standards maintenance organizations, public health organizations, and vendors. For more information on the 1500 Claim Form, visit the NUCC website, www.nucc.org or email info@nucc.org.

For Medi-Cal CMS-1500 Claim Form Updates < - - - Click this link

ICD-10-CM Conventions

The conventions for the ICD-10-CM are the general rules for use of the classification independent of the guidelines. These conventions are incorporated within the Alphabetic Index and Tabular List of the ICD-10-CM as instructional notes.
1. Abbreviations
a) NEC “Not elsewhere classifiable”: This abbreviation in the Alphabetic Index represents “other specified”When a specific code is not available for a condition, the Alphabetic Index directs the coder to the “other specified” code in the Tabular List.
b)  NOS “Not otherwise specified”: NOS “Not otherwise specified”

2. Punctuation
a)  [ ] Brackets are used in the Tabular List to enclose synonyms, alternative wording or explanatory phrases. Brackets are used in the Alphabetic Index to identify manifestation codes.
b)  ( ) Parentheses are used in both the Alphabetic Index and Tabular List to enclose supplementary words that may be present or absent in the statement of a disease or procedure without affecting the code number to which it is assigned. The terms within the parentheses are referred to as nonessential modifiers.
c)  : Colons are used in the Tabular List after an incomplete term which needs one or more of the modifiers following the colon to make it assignable to a given category.

3. Use of “and:
When the term “and” is used in a narrative statement it represents and/or.

4. Inclusion Notes
List of terms is included under some codes. These terms are the conditions for which that code is to be used. The terms may be synonyms of the code title, or, in the case of “other specified” codes, the terms are a list of the various conditions assigned to that code. The inclusion terms are not necessarily exhaustive. Additional terms found only in the Alphabetic Index may also be assigned to a code.

5. Exclude Notes
a)  Exclude1: It means “NOT CODED HERE!” An Excludes1 note indicates that the code excluded should never be used at the same time as the code above the Excludes1 note. An Excludes1 is used when two conditions cannot occur together, such as a congenital form versus an acquired form of the same condition.
b)  Exclude 2: A type 2 excludes note represents “Not included here”. An excludes2 note indicates that the condition excluded is not part of the condition represented by the code, but a patient may have both conditions at the same time. When an Excludes 2 note appears under a code, it is acceptable to use both the code and the excluded code together, when appropriate.

6. Etiology/manifestation convention (“code first”, “use additional code” and “in disease classified elsewhere” notes)
Certain conditions have both an underlying etiology and multiple body system manifestations due to the underlying etiology. For such conditions, the ICD-10-CM has a coding convention that requires the underlying condition be sequenced first followed by the manifestation. Wherever such a combination exists, there is a “use additional code” note at the etiology code, and a “code first” note at the manifestation code. These instructional notes indicate the proper sequencing order of the codes, etiology followed by manifestation.
In most cases the manifestation codes will have in the code title, “in diseases classified elsewhere.” Codes with this title are a component of the etiology/ manifestation convention. The code title indicates that it is a manifestation code. “In diseases classified elsewhere” codes are never permitted to be used as first-listed or principal diagnosis codes. They must be used in conjunction with an underlying condition code and they must be listed following the underlying condition. 

See category F02, Dementia in other diseases classified elsewhere, for an example of this convention.
There are manifestation codes that do not have “in diseases classified elsewhere” in the title. For such codes a “use additional code” note will still be present and the rules for sequencing apply.
In addition to the notes in the Tabular List, these conditions also have a specific Alphabetic Index entry structure. In the Alphabetic Index both conditions are listed together with the etiology code first followed by the manifestation codes in brackets. The code in brackets is always to be sequenced second.
An example of the etiology/manifestation convention is dementia in Parkinson’s disease. In the Alphabetic Index, code G20 is listed first, followed by code F02.80 or F02.81 in brackets. Code G20 represents the underlying etiology, Parkinson’s disease, and must be sequenced first, whereas codes F02.80 and F02.81 represent the manifestation of dementia in diseases classified elsewhere, with or without behavioral disturbance.
“Code first” and “Use additional code” notes are also used as sequencing rules in the classification for certain codes that are not part of an etiology/ manifestation combination.

7. “And
The word “and” should be interpreted to mean either “and” or “or” when it appears in a title.

8. “With
The word “with” should be interpreted to mean “associated with” or “due to” when it appears in a code title, the Alphabetic Index, or an instructional note in the Tabular List.
The word “with” in the Alphabetic Index is sequenced immediately following the main term, not in alphabetical order.

9. “See” and “See Also
The “see” instruction following a main term in the Alphabetic Index indicates that another term should be referenced. It is necessary to go to the main term referenced with the “see” note to locate the correct code.
A “see also” instruction following a main term in the Alphabetic Index instructs that there is another main term that may also be referenced that may provide additional Alphabetic Index entries that may be useful. It is not necessary to follow the “see also” note when the original main term provides the necessary code.

Important Resources about ICD-10 Transition:
The ICD-10 Transition Introduction

Opps... Reduce Those Denials!

The fast pace of the medical office is the ideal environment for billing errors. Patients are showing up in 15 minute intervals, the phones are constantly ringing and not to mention several walk-ins have shown up and your office staff is doing the best they can to still offer excellent customer service.
As with anything else, when times are chaotic, something will slip through the cracks or an error will be made. No matter how much you express the importance of accuracy to your medical office staff, you can’t just stop there.
Assuming that your medical claims are being billed error free is the surest way to getting denials and delayed payments. Incorporating a chart audit process in your day to day operations could be the difference between being paid as early as 10 to 14 days instead of 45 days.
The simplest way to audit charts is by creating a checklist. Be sure to include information that could cause denials or delay payments. Simple inaccuracies can make a big difference.
1.   Is the patient’s name spelled correctly?
2.   Is the patient’s date of birth and sex correct?
3.   Is the correct insurance payer entered?
4.   Is the policy number valid?
5.   Does the claim require a group number to be entered?
6.   Is the patient relationship status to the insured is accurate?
7.   Does the diagnosis code correspond with the procedure performed?
8.   Does the procedure code performed match the authorization obtained?
9.   For multiple insurances, is the primary insurance accurate for coordination of benefits?
10. Is the Physician NPI number on the claim?
Another more unpleasant possibility is that a claim will be denied as “fails to meet medical necessity”. In this case, just like the former examples, the specifics of the denial are of the utmost importance. When you are certain of the specific reasons for denial there are five simple steps you can take to appeal a medical necessity denial.
1.   First, make certain all information is correct and clear.
2.   Obtain specific plan information as it relates to this diagnosis, treatment plan, or procedure.
3.   Familiarize yourself with the appeal process for the specific insurance or payer you are submitting the appeal to.
4.   Verify the updated medical necessity guidelines according to the payer’s policy.
5.   Be prepared to prove, through documentation, the reason(s) that this procedure should be considered medically necessary through case studies, scientific evidence, and common practice for your specialty and locale.
While a denial is frustrating for the physician, the clinic, the staff, or the facility, remember that it is especially frustrating for the patient. Keeping in contact with the patient regarding the progress of the claim is very helpful in soothing jangled nerves and keeping dissatisfaction at bay. A level head prevails in all matters related to insurance carriers and their policies. Knowing the claim specifics, following up in a timely and consistent manner shows the payer that you are dedicated to the positive resolution of the claim for your office and your patient. The word to the wise is “documentation”. Always document whom you spoke with, the date, the time, their title, and the outcome of the conversation.

Obama Care


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Proposed Medicare IDs

The Medicare program began in 1965 to provide health insurance to people age 65 or older. Today, Medicare is the nation's largest health insurance program. It covers more than 43 million people over age 65 and those under age 65 with certain disabilities. Medicare is administered by the Centers for Medicare and Medicaid Services (CMS) a federal agency that is part of the United States Department of Health and Human Services.
A new bill submitted to Congress proposes smart card IDs for Medicare recipients.
To see the complete explanation of this new Medicare ID  beneficiaries click the picture below:
Or watch the video presentation regarding this new Medicare ID smart card:
<---Click here to watch the video in FULL SCREEN

On the part of the patient, NOTE:
It is fraudulent for patients to withhold information about secondary health insurance coverage, and penalties may apply.

Documentation: Have it in writing!

Documentation is a vital information in the medical health record of each practice. Part of the job of a coder and biller is to make sure that the submitted claims are supported by the physicians' documentation. If the documentation does not support the claim and the error is discovered, the provider is liable for the incorrect payment and possibly additional repercussions (consequences). 

Do not bill services that are not supported by documentation. If the health care provider doesn't state a procedure in his dictation (in his operative report) or note in the physician's notes, regardless of how obvious it may seen, it was not done. When in doubt or faced with incomplete documentation, remember: "If the doctor didn't say it, it wasn't done."

When the documentation is missing or ambiguous, it's the responsibility of the coder to clarify with the physician. Although some physicians become defensive or irritated when coder ask questions about the missing documentation (hope the provider will reconsider or else they will face some problems with their financial health and practice), but those who understand the questions can maximize their reimbursement and minimize suspicious activity in their practice will gladly amend the documentation to clear  up the problem as soon as possible.

The importance of consistent, complete documentation in healthcare cannot be overemphasized. Without such documentation accurate coding cannot be achieve. The entire record should be reviewed to determine the specific reason for the encounter and the conditions treated.

FYI: In the view of the payer, a service that was not documented was not done and cannot be coded and billed. To bill for undocumented services is fraudulent.

Benefits of Proper Documentation
1. Improves compliance
2. Improves patient care
3. Improves clinical data for research and education.
4. Protects the legal interest of the patient, facility and physician.
5. Enables proper reimbursement for services performed.
6. Achieves accurate case mix index by correctly coding from proper documentation.

Important:
Do not alter information other than address or insurance information in a patient record.
Do not add a diagnosis and a procedure code that is not documented in the patients record.

The following characteristics are associated with patient record documentation in all healthcare settings:
1. Documentation should be generated at the time of service or shortly thereafter.
2. Delayed entries within reasonable time frame (24 to 48 hours) are acceptable for purposes of clarification, correction of errors, addition of information not initially available, and when certain unusual circumstances prevent documentation at the time of service. Delayed entries cannot be used to authenticate services or substantiate medical necessity for the purpose of the reimbursement. 
3. The patient record cannot be altered. Doing so is considered tampering with documentation. This means that errors must be legibly corrected so that a reviewer can determine the origin of the corrections, and the used of correction fluid is prohibited.
4. Corrections or additions to the patient record  must be dated, timed and legibly signed or initialed.
5. Patient record must be legible.
6. Entries should be dated, timed, and authenticated by the author.